Terms of Use



Effective date: 1st January 2022

  1. Introduction

Welcome to www.letzgo.live (“Site” or “Website”).

This website is owned and operated by LetzGo Entertainment Hub from the United Kingdom. Throughout the Site, the terms “we”, “us”, “platform”, “LetszGo” and “our” refer to LetzGo Entertainment Hub. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and or when purchasing any ticket through our platform, you (“User” or “Customer”) engage in our “Service” and agree to be bound by the following terms and conditions (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, users and/ or contributors of content.


  1. LetszGo – General Information

  • About. To become a one-stop center for all Afro Caribbean events, show, religious events, and entertainment, bringing all Afro-Caribbean activities under one umbrella. To find out more information about what we do, please refer to our website.

  • Sole discretion. We reserve the right to add/discontinue any product or service anytime at our sole discretion.

  1. Laws and Regulations

All Users undertake to follow the laws of England and Wales when using the Site, including but not limited to laws governing online behaviour and acceptable content. Any User who is not based in the United Kingdom must abide by the laws of the country in which they reside. Furthermore, any such User acknowledges that LetzGo maintains the right to deny orders from outside the UK. LetzGo reserves the right to impose any limits it sees fit on such orders if they are approved. If the Tickets are needed to be delivered by mail, they may be subject to import charges and taxes when they arrive at the designated location. Any such import fees and taxes must be paid by the User, and the User must follow all applicable rules and regulations of the country to which the Tickets are bound. LetzGo will not be held accountable if the User violates any of these laws.

  1. Tickets for personal use only

Only personal use tickets are available for purchase. Tickets may not be purchased by the User as part of any business or commercial activity, and Tickets may not be resold or offered for resale by anyone, whether at a premium or for any other trade purpose. Failure to follow this provision will be considered a violation of the Terms. LetzGo retains the right to cancel or confiscate any tickets that are used in violation of these Terms. Furthermore, LetzGo will not be responsible for any losses incurred as a result of a breach of this condition.

  1. Pricing

The price of any tickets will be as quoted on the Site from time to time. These prices include VAT but exclude delivery costs, which may be added to the total amount due.

  1. Responsibility of User

The User agrees to the following that:

  1. The Ticket is being sold on behalf of the Event Promoter by LetzGo. For the avoidance of dispute, in the sale of Tickets, LetzGo is acting as the Event Promoter's agent.

  2. The Event Promoter and the User will enter into any contract arising from the sale of a Ticket. The User additionally acknowledges and accepts that the Event Promoter may place further limitations on all Tickets. It is the duty of the User to be aware of and adhere to any such limitations.

  3. When a User puts an order for Tickets, such order is viewed as an offer to LetzGo to buy the Tickets. The User will get an e-mail from LetzGo acknowledging receipt of the order after it has been placed.

  4. Ensuring that all Ticket information is true at the time of order and when the Tickets are delivered.

  5. Arriving in time for the event. The User's admission to the Event is not guaranteed by LetzGo.

  6. While attending an Event, complying with all applicable legislation and venue rules, including age limitations and safety announcements. Admission or re-admission is at the discretion of the venue and/or Event Promoter. The User will not be entitled to a refund if this happens.

  7. The credit/debit card used to make the ticket transaction is presented if required.

  8. Bring copy of e-ticket.

  9. Determining whether or whether an Event has been canceled, as well as any rescheduled dates. If an Event is postponed or cancelled, the User may be issued tickets for a later date. When LetzGo gets knowledge of a cancellation from the Event Promoter, it will take reasonable efforts to notify the User.

  10. LetzGo has the option of accepting or rejecting the offer. Any such offer is also subject to approval by the relevant Event Promoter, if applicable.

  11. Tickets and Orders

LetzGo reserves the right to cancel, postpone, or reject any order that:

  1. Insufficient information provided by user

  2. Unverifiable information

  3. User fraudulent activity

  4. The User and any individual who uses the Ticket(s) accepts and consents to being photographed and/or filmed at the Event by purchasing Tickets to the Event.

  5. Any loss, theft, or damage to Tickets after they have been sent out

  6. Ordering tickets in advance to ensure timely delivery

  7. Assuring that any email addresses given to LetzGo are capable of receiving emails from the LetzGo domain. Undeliverable Tickets are not the responsibility of LetzGo. It is the responsibility of the User to ensure that LetzGo emails are not prohibited by their Internet Service Provider.

  8. Tickets may be mailed to the User in hard copy form where requested. If this is the case, LetzGo will make every effort to provide Tickets in enough of time for them to arrive before the Event. It is, however, the User's obligation to order Tickets in advance to allow for delivery. Otherwise, after LetzGo has finalized the Order, all Tickets will be provided electronically through email.

  9. Without limiting the above, LetzGo retains the right to make Tickets available for pick-up at the venue shortly before the Event. LetzGo will make every effort to alert the User if this occurs.

  10. LetzGo maintains the right to limit the number of Tickets sold for an Event to whatever maximum number it considers appropriate, including but not limited to the following criteria: per person, per credit card, or per household. Without previous warning to the User, LetzGo retains the right to cancel tickets acquired in excess of this quantity.
  11. Permitted use of site

You agree to use the Site and the Services only for purposes that are permitted by these Terms and in compliance with all applicable laws, regulations, and generally accepted practices or guidelines in the relevant jurisdictions. You may only use the Site and Services for your non-commercial, non-exclusive, non-assignable, non-transferable, and limited personal use, and no other purposes.

You will not (and will not attempt to):

  1. Access any of the Services by any means other than through the interface that is provided by LetszGo;
  2. Gain unauthorised access to LetszGo’s computer system or engage in any activity that interferes with the performance of, or impairs the functionality or security of the Site, the Services, LetszGo’s networks, and computer systems;
  3. Access any of the Site or the Services through any automated means or with any automated features or devices (including use of scripts or web crawlers);
  4. Access or collect any personally identifiable information, including any names, email addresses, or other such information for any purpose, including, without limitation, commercial purposes;
  5. Reproduce, duplicate, copy, sell, trade, or resell any aspect of the Site or the Services for any purpose; and
  6. Reproduce, duplicate, copy, sell, trade, or resell any products or services bearing any trademark, service mark, trade name, logo, or service mark owned by LetszGo in a way that is likely or intended to confuse the owner or authorized user of such marks, names or logos.
  7. Refunds and Cancellations

  8. All users will ne charged an administration fee of 10% charge in the event of the user cancelling the ticket.

  9. We may offer a 100% refund to the User if the event is cancelled by the event organizer.
  10. We may offer a 100% refund if event is postponed by organizer and user requests refund.

  11. We reserve the right to accept/reject a refund or cancellation request at our sole discretion after determining the circumstances.

  12. Commission

The User acknowledges that LetzGo will charge the customers buying tickets on the site a flat fee for service charge.

  1. Limited License and Site Access; Acceptable Use

You may not: (a) resell or make any commercial use of this Site or any of the contents of this Site; (b) modify, adapt, translate, reverse engineer, decompile, disassemble or convert any of the contents of this Site not intended to be so read; (c) copy, imitate, mirror, reproduce, distribute, publish, download, display, perform, post or transmit any of the contents of this Site in any form or by any means; or (d) use any data mining, bots, spiders, automated tools or similar data gathering and extraction methods on the contents of the Site or to collect any information from the Site or any other user of the Site.

You use this Site at your own risk. You agree that you will be personally responsible for your use of this Site and all of your communication and activity on this Site. If we determine, in our sole discretion, that you engaged in prohibited activities, were not respectful of other users, or otherwise violated the Terms and Conditions, we may deny you access to this Site on a temporary or permanent basis and any decision to do so is final.

  1. Accounts, Registrations, and Passwords

If you use this Site and such use requires setting up an account and/or password(s), you are solely responsible for maintaining the confidentiality of your account and password(s) and for restricting access to your computer.  If you open an account, register, or otherwise provide us with any information, you agree to provide us with current, complete, and accurate information as requested by any forms. LetszGo is not responsible for any errors or delays in responding to any inquiry or request caused by any outdated or incorrect information provided by you or any technical problems beyond the control of LetszGo. You acknowledge and agree that any login, identifier, or password issued in connection with this Site (each a "Password") is confidential information and must be kept secure. You may not disclose such a Password to another person or entity or permit another entity to access the Site using such a Password. You must notify LetszGo immediately of any breach of security or unauthorized use of your account. LetszGo cannot be responsible and disclaims all liability in connection with, the use of any information that you post or display on this Site.

  1. Intellectual Property Rights

Your use of the Site and its contents grants no rights to you concerning any copyright, designs, and trademarks and all other intellectual property and material rights mentioned, displayed, or relating to the Content (defined below) on the Site.  All Content, including third-party trademarks, designs, and related intellectual property rights mentioned or displayed on this Site, are protected by national intellectual property and other laws. Any unauthorized reproduction, redistribution, or other use of the Content is prohibited and may result in civil and criminal penalties. You may use the Content only with our prior written and express authorization. To inquire about obtaining authorization to use the Content, please contact us at [email protected]

In addition to the intellectual property rights mentioned above, "Content" is defined as any graphics, photographs, including all image rights, sounds, music, video, audio, or text on the Site.

  1. Monitoring Activity

LetszGo has no obligation to monitor this Site or any portion thereof. However, we reserve the right to review any posted content and remove, delete, redact or otherwise modify such content, at our sole discretion, at any time and from time to time, without notice or further obligation to you. LetszGo has no obligation to display or post any content. LetszGo, subject to the Privacy Policy reserves the right to disclose, at any time and from time to time, any information or posted the content that it deems necessary or appropriate, including without limitation to satisfy any applicable, law, regulation, contractual obligation, legal, dispute process, or governmental request.  

  1. Digital Millennium Copyright Act

LetszGo expects all users to respect the intellectual property rights of others. LetszGo may remove material that appears in its sole discretion to infringe upon the intellectual property rights of others and we will terminate the access rights of any repeat infringer. If you are a copyright owner or an agent thereof and believe that any Content infringes upon your copyrights, you may notify us at [email protected]  The notification must include the following information: physical or electronic signature of the owner or authorized agent of the owner of the allegedly infringed work; identification of the allegedly infringed work; identification of the material that is claimed to be infringing and reasonably sufficient information for LetszGo to locate the material; contact information of the notifying party, such as an address, telephone number, and email; a statement that the notifying party has a good faith belief that the use of the material in the manner complained of is not authorized by the owner of the allegedly infringed work, its agent or the law; and a statement, under penalty of perjury that the information in the notification is accurate and the notifying party is the owner or authorized agent of the allegedly infringed work.

  1. Disclaimer


  1. Limitation of Liability

You agree that in no event shall LetszGo be liable to you, or any third party, for any lost profits, incidental, consequential, punitive, special, or indirect damages arising out of or in connection with the Site or the Terms and Conditions, even if advised as to the possibility of such damages, regardless of whether the claim for such damages is based in contract, tort, strict liability or otherwise. This limitation on liability includes, but is not limited to, any (i) errors, mistakes, or inaccuracies in any Content or for any loss or damage of any kind incurred by you as a result of your use of or reliance on the Content; (ii) the transmission of any bugs, viruses, Trojan horses or the like which may infect your equipment, failure of mechanical or electronic equipment; (iii) unauthorized access to or use of the Site or LetszGo' secure servers and/or any personal information and/or financial information stored therein; or (iv) theft, operator errors, strikes or other labor problems or any force majeure.

  1. Indemnification

You agree to indemnify and hold LetszGo and its subsidiaries, affiliates, officers, directors, agents, and employees, harmless from and against any suit, action, claim, demand, penalty, or loss, including reasonable attorneys’ fees, made by or resulting from any third party due to or arising out of your use of the Site, breach of the Terms and Conditions or the materials it incorporates by reference, or your violation of any law, regulation, order or other legal mandates, or the rights of a third party.

  1. Governing Laws

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.

  1. Children

If you use or engage with the website and are under 18 years of age, you must have your parent’s or legal guardian’s permission to do so.  By using or engaging with the website, you also acknowledge and agree that you are permitted by your jurisdiction’s applicable law to use and/or engage with the website.

  1. Privacy & Cookies

For more information on how we collect your information and cookies, please refer to our Privacy Policy and Cookie Policy.

  1. Changes

We reserve the right to update and revise these Terms and Conditions at any time. You will know if these Terms and Conditions have been revised since your last visit to the website by referring to the "Effective Date of Current Policy" date at the top of this page. Your use of our Site constitutes your acceptance of these Terms and Conditions as amended or revised by us from time to time, and you should, therefore, review these Terms and Conditions regularly.

  1. Electronic Communications

When you visit the Site or send us e-mails, you are communicating with us electronically. In so doing, you consent to receive communications from us electronically. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication is in writing.

  1. Severability

If any of these Terms and Conditions shall be deemed invalid, void, or for any reason unenforceable, that term shall be deemed severable and shall not affect the validity and enforceability of any remaining terms or conditions.

  1. Assignment

We shall be permitted to assign, transfer, or subcontract our rights and obligations under these terms without your consent or any notice to you. You shall not be permitted to assign, transfer, or subcontract any of your rights and obligations under this agreement.

  1. Force Majeure

LetszGo is not liable for any delays caused by circumstances beyond LetszGo’s control, e.g. general labor dispute, extreme weather, acts of war, fire, lightning, terrorist attacks, changed governmental orders, technical problems, defects in power- /tele-/computer communications, or other communication and defects or delays in the service by sub-suppliers due to circumstances set forth above. 

  1. Entire Agreement

These Terms and Conditions set forth the entire understanding and agreement between you and LetszGoconcerning the subject matter herein and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written concerning the Site. A printed version of these Terms and Conditions and any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Any rights not expressly granted herein are reserved. You may not assign the Terms and Conditions, or assign, transfer or sublicense your rights therein. A failure to act concerning a breach by you or others does not waive LetszGo's right to act concerning subsequent or similar breaches.

  1. Term and Termination

This agreement becomes effective the date that you first access the Site and remains effective until it is terminated consistent with its terms. Violations of this agreement may result in the immediate termination of this agreement and denials or terminations of your access to the Site. Such restrictions may be temporary or permanent. Upon termination, your right to use this Site shall be revoked. All disclaimers, limitations of liability, indemnities, and rights of ownership and licenses to LetszGo shall survive any termination.

  1. Contact Us

For any questions, complaints, and queries or to report any violations, kindly send an email on [email protected]